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The Zambia Metrology Agency (ZMA) has officially completed its ZamPortal launch by integrating services onto the Government Service Bus (GSB). This development represents a significant milestone in Zambia’s ongoing efforts to digitize public services and improve how citizens and businesses interact with government agencies.
Ms. Kasali Musenge, Government Chief Technical Officer at Smart Zambia, highlighted the value of inter-agency collaboration during the launch event. She stressed that continued partnership across public sector institutions remains essential to achieve full systems integration and deliver truly citizen-centered digital services.
The ZMA ZamPortal launch enables seamless data sharing and platform connectivity through the Government Service Bus. As a result, users now experience faster processing times, greater convenience, and easier access to essential metrology services. This integration aligns with the broader government vision of creating a unified digital ecosystem that enhances overall public service delivery across Zambia.
Citizens and businesses can now access these improved services directly via ZamPortal. The platform serves as a single, streamlined digital gateway for various government offerings, making it simpler than ever to engage with the Zambia Metrology Agency online.
This ZMA ZamPortal launch demonstrates the government’s dedication to modernizing administrative processes. By prioritizing digital innovation, authorities aim to increase transparency, reduce bureaucratic delays, and ensure more inclusive access to quality metrology and standardization services nationwide.
